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Archive for the ‘Application’ Category

Infor is really terrible sometime when it comes to documentation.  For example, for the application event system to work, you have to make your site name exactly match with your configuration name, and this basic and critical information is not listed in installation guide and event system guide. You can only discover this when running […]

Mar 10th, 2012 | Filed under Application, Implementation

I have found the Syteline Financial Excel Addon a handy tool for building financial statement, much better than the financial statement writer inside Syteline.  Many long time Syteline user still have hard time understand the old financial statement writer, ever after using it for years.  But the Excel add on is really straight forward, especially […]

Feb 22nd, 2012 | Filed under Application, Implementation

PO Receive (INV PRCV) Item ABC current on-hand qty = 100, cost = $1.4 PO purchase price $1.17, with 17% VAT tax, material cost = $1. Receive qty = 100 After received, qty = 200, average cost = $1.2     Debit Credit Comment Inventory 120   100 pcs on after received unit cost of […]

Feb 18th, 2012 | Filed under Application, Implementation

Today, many, if not most, US manufacturers have operation in China.  They either build out manufacturing facilities to take advantage of global supply chain, or setup sales/marketing operation to catch China market potential, and may be both.  With US headquarter and operation running in Syteline, it is nature to put Syteline into China branch as […]

Feb 5th, 2012 | Filed under Application, Implementation

  During Syteline installation, you provided a domain account (normally it would call something like SLService, and belongs to domain admin group), to install all the Syteline service.  If later on, you somehow change the password for this account, you would have problem access to Syteline.  Error message likes below would popup.  It may also […]

Nov 22nd, 2011 | Filed under Application, Development, Implementation

Let say you have an AR payment applied to an incorrect invoice. And you need to remove the payment from incorrect invoice and apply it to a different invoice. If you do not need to change the check number, then you can update the applied to invoice number in the AR Posted transaction Detail form. […]

Oct 24th, 2011 | Filed under Application, Implementation

With various reason, such as foreign currency conversion, you may see small outstanding balance resident in AR for some customer account, and the customer truly didn’t owe that money. One option is to write off small outstanding balances (either positive or negative) to either Discounts Allowed or Allowances.   To do this, you will need to […]

Oct 24th, 2011 | Filed under Application

In Syteline 8, there is an utility program called Void AP Posted Payments Utility, which you can use to void an AP posted payment.  But if any of the following conditions exist, you can’t use this utility.  1) Multi-site environment 2) You compress Journal transactions 3) You are trying to void a manual type check […]

Oct 16th, 2011 | Filed under Application, Implementation

If your user has processed a customer order shipment incorrectly and needs to do Credit Return or needs to change the invoice date on an invoice generated from Order Entry then follow the steps below… IF THE ORDER HAS BEEN INVOICED: Ensure that the invoice has been posted through the Invoice Posting form first.  Then […]

Oct 15th, 2011 | Filed under Application

When doing an AR payment posting, if there are multiple payments from same customer or differ customers, the cash account entry will be consolidated into single one.  So in Bank Reconciliation, there will be single total line cash record, instead of check by check. For example, 1. Create Payment Customer 1 : Cheque Amount = […]

Oct 15th, 2011 | Filed under Application